I was banned!!!

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Post Options Post Options   Quote AbLaZeBanned Quote  Post ReplyReply Direct Link To This Post Topic: I was banned!!!
    Posted: 30 Aug 2012 at 4:33pm
Hi, guys!

This message to Admins (because there is no other way to contact you)!

I was banned at forum and site oO

I wrote to you (3 times today) from the two email addresses, but apparently the message not getting through

My profile: http://www.scirra.com/users/AbLaZe

I do not know what to do

Best regards from Russia ;)
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Scirra Developer
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Post Options Post Options   Quote Ashley Quote  Post ReplyReply Direct Link To This Post Posted: 30 Aug 2012 at 9:18pm
Sorry for the trouble - we used to get a lot of spam on the forum and it was very time consuming to clean up, so we installed some software to auto-detect and remove spam. However it is not perfect and occasionally blocks real users. We just need to whitelist you so it doesn't happen again.

Please be patient about email, we are a very small company (2 people) and we're very busy and get a lot of email! Please allow 2-3 days to make sure we get to it.

Edited by Ashley - 30 Aug 2012 at 9:18pm
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Post Options Post Options   Quote AbLaZeBanned Quote  Post ReplyReply Direct Link To This Post Posted: 30 Aug 2012 at 9:32pm
Originally posted by Ashley Ashley wrote:

We just need to whitelist you so it doesn't happen again.

I hope you add my account "AbLaZe" to whitelist now rather than in 2-3 days .. its sooooo long :))

p.s. In any case, I wait unban
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Post Options Post Options   Quote AbLaZeBanned Quote  Post ReplyReply Direct Link To This Post Posted: 03 Sep 2012 at 1:19pm
Ashley, I'm still waiting for unban!!!

WTF oO
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Scirra Developer
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Post Options Post Options   Quote Ashley Quote  Post ReplyReply Direct Link To This Post Posted: 03 Sep 2012 at 1:33pm
@Tom has been away, he should be back today.
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Scirra Developer
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Post Options Post Options   Quote Tom Quote  Post ReplyReply Direct Link To This Post Posted: 03 Sep 2012 at 4:59pm
You're now unbanned, thank you for your patience!
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