Announcement PR wreck so far...

Post » Wed Feb 01, 2017 9:24 pm

Scirra is really not good at announcing so far.

Scirra - Construct3:
They make a website announcement, release little to no info for 2 years.
https://www.construct3.com/
Claim that there will be no 3d game support, no native exporters, nothing will change but the editor itself.
Users complain on forum - asking for native exporters again, scirra snubs them.
Little to no interaction with their users during that time. No feedback taken from the community as to what they want, but users post threads with feature wish lists anyways. Note that these feature requests are not prompted by the developers. The developers show up once in a while to post there - but nothing major.
Little to no interaction on the forum. all hush hush
Then they tease with a big announcement a few days prior to today.
Then instead of announcing any new features to make me wanna buy it or upgrade, they announce a polarizing licensing model - in a blog post. Not on the fancy website. We also have a price for the rent - 99$ per year - for the indie dev. At this point we have a price and a licensing model we know half the users are gonna hate - but no exciting features or screenshots demonstrated or announced. Only announcements of what it's not gonna have - exactly what your community keeps requesting over and over again. Create new forum - half/most the posts are unhappy users complaining about the price and the licensing model.

Compare to clickteam - fusion 3:
- all key clickteam devs are actively taking in feedback on the forum for years - on a thread where they announced they are working on fusion 3 , they dont release a website but very early on start revealing information about the progress and some of the new features going in.
They ask their users as to what licensing model they would prefer. Then they announce that they will stay with their pay once model, where you can buy extra exporters. They are aware of the renting model as well, but choose to stay away from it, because most people on their forum don't like it.
Then at the forum they start announcing new features and confirming them - features based on requests and feedback from the community. At special events - show off work in progress videos.
Then they start showing videos on screenshots on a dev blog explaining the new features and how they address current problems.
http://www.clickteam.com/fusion-3-development-blog
At this point clickteam has given us incredible exciting feature demonstrations, we know their next engine is going to be awesome and we love the licensing model because we are very comfortable with it - buy once. Clickteam has met most of the community requests and demonstrated excellent involvement with the community. We still have no price, but at this point I am pretty sure most people would be willing to break the piggy bank and upgrade

@ashley - here is a rule of marketing - dont reveal the price. Delay revealing the price for as long as possible. In the meantime reveal the value of the product instead. Keep revealing the value and delay revealing the price - even when the user keeps asking for the later. Then once you have them convinced they must buy it, then reveal the damn price.
And don't give them a shit payment model that replaces the one good one they are on at the moment. The rent model is gonna lose you a lot of users
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Post » Thu Feb 02, 2017 2:12 am

true on so many levels.

There is literally NOTHING C3 brings that I "need" at least not what they have shown me.

They opened it up a bit to make it easier for 3rd party people to modify the editor...but serriously, that isnt support or features. thats more relience on potentially unreliable 3rd parties and individuals. If something breaks, scirra holds no responsibility to help or correct things.

-runs in a browser. No thanks. Although i probably wouldnt care, it just seems a nuicance. web shortcuts, scrollbars, unrelated tabs etc. clutter and instability I dont need. also a distraction. I know if im in a browser im gonna get distracted.

-no exporters? no purchase. Practically every other engine has native exporters integrated that work.

-subscription? even the big companies have moved away from that. if C3 is aimed at the indie or hobby developer that is a huge mistake.

I could go on, but C3 isnt worth me spending time let alone money on. I'll stick with C2 for a while longer...but im brushing up on my c# in the meantime.

Just installed unity, visual studio and spine.

looks like im saying farewell to Scirra and brashmonkey.



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p.s

I hated fusion 2.5 with a passion. felt very un-intuitive and was not fun to work with. cant say im personally excited for 3
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Post » Thu Feb 02, 2017 2:25 am

Nah, the fallout would have been far worse if they had waited to announce these exact features.
This way they don't have to worry about the users who wouldn't have paid for the new scheme anyways.
Now all they have to do is build up the value of C3, hence the trickle of information.
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Post » Thu Feb 02, 2017 2:30 am

@blurymind couldn't agree more. why debate on One time payment and Subscription based when we don't know what we are paying for! LoL. If the added feature is totally bad ass subscription based payments are totally on the go.
sleep is only for the weak!
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Post » Thu Feb 02, 2017 2:43 am

"We have an awesome new product! Stay tuned for announcements!"

...

...

...

"Announcement day is coming soon!"

Announcement: "It uses a pricing model everyone hates! and depends on browsers! Come back later and I'll tell you more if you're still interested!"
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Post » Thu Feb 02, 2017 8:46 am

Actually what annoys me most, more than the subscription model is the condescending PR bullshit - trying to spin bad things to look positive. It totally doesn't suit you guys. Just be upfront, if you're going to an obnoxious business model fine, but let's not pretend it's good and exciting for your users.
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Post » Thu Feb 02, 2017 9:18 am

newt wrote:Nah, the fallout would have been far worse if they had waited to announce these exact features.
This way they don't have to worry about the users who wouldn't have paid for the new scheme anyways.
Now all they have to do is build up the value of C3, hence the trickle of information.


That was our thinking!
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Scirra Founder
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Post » Thu Feb 02, 2017 9:23 am

Tom wrote:
That was our thinking!


Is this some kind of joke? Do you think the concern of the users are funny?
Then I will be definitely out.
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Post » Thu Feb 02, 2017 9:40 am

Tom wrote:
newt wrote:Nah, the fallout would have been far worse if they had waited to announce these exact features.
This way they don't have to worry about the users who wouldn't have paid for the new scheme anyways.
Now all they have to do is build up the value of C3, hence the trickle of information.


That was our thinking!


Really Tom???????????????????????????????????????????????
Wow...rude...so your thinking is to ditch 80-90% of your former audience and build up on the rest? That's not just bad marketing...it's clearly lack of respect for your customers...
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Post » Thu Feb 02, 2017 9:42 am

Don't think it's some sort of joke, we're reading everyone's comments. We took the decision to just be upfront as we could about pricing. Perhaps it would of been better or worse if we did it the other way round, who knows. It is what it is.
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