Bought License, Any Feedback

If you have found a bug, or have a suggestion/comment then leave it here

Post » Wed Mar 30, 2016 6:43 pm

Hi,

Yesterday I bought a construct personal license with a mastercard credicard and after payment I got an error screen as a feedback, like a sql error or something and the license keeps in my basket.
I called to my credicard operator and they said that the payment was allowed already.
So, since I didn't have any feedback, I don't know what is the next step to get my license.

Regards
B
10
Posts: 3
Reputation: 381

Post » Wed Mar 30, 2016 6:53 pm

Check this link and see if you have the license: https://www.scirra.com/store/downloads

Otherwise email [email protected]
B
55
S
29
G
19
Posts: 1,520
Reputation: 25,680

Post » Wed Mar 30, 2016 7:39 pm

Message: jailce can only post plain text URLS until they have 500 rep. 1 URLS modified. Why?
ramones wrote:Check this link and see if you have the license: scirra.com/store/downloads


Otherwise email [email protected]



Thank you, but " scirra.com/store/downloads" is empty

I have already sent the email. :cry:
B
10
Posts: 3
Reputation: 381

Post » Wed Mar 30, 2016 7:53 pm

*moved as this is a website issue.

This is the most appropriate place for such a post so that @Tom can see it. In this case, the correct thing is to email [email protected] and @Tom will deal with it as soon as he is able.

Please be aware that Scirra are UK based so it is unlikely that Tom will see the email until tomorrow.
If your vision so exceeds your ability, then look to something closer.
Moderator
B
137
S
31
G
87
Posts: 5,544
Reputation: 60,432


Return to Website Issues and Feedback

Who is online

Users browsing this forum: No registered users and 0 guests