Can't open a project from the Cloud

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Post » Fri Dec 22, 2017 5:27 am

Hello,

When I click the "CLOUD" button on the Construct start page, it opens a pop-up window and shows the loading animation with the dots spinning in a circle and says "Getting Files from Google Drive" but never gets any further. I also can't interact with the drop down menu that allows you to select what Cloud service you would like to access.

Has anyone got any suggestions for how to get around this?

Thanks in advance.
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Post » Fri Dec 22, 2017 12:02 pm

Heya,
Generic response, but almost always the case. Try one of the following:

- Remove / Disable Adblockers
- Clear your cache (But backup your projects first!)
- Try another browser
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Post » Fri Dec 29, 2017 7:01 am

@ Floating Disc
Delete your cookies and reload.
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Post » Tue Jan 16, 2018 3:13 am

Thanks to you both for the replies - clearing cookies worked :)
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