cannot download personal license.

If you have found a bug, or have a suggestion/comment then leave it here

Post » Tue Aug 26, 2014 2:52 am

clicking 'issue license' is only refreshing the page.

- chrome
- internet explorer

What can I do to get the license I paid for?
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Post » Tue Aug 26, 2014 4:01 am

Seeing the same issue while attempting to return from an extended hiatus. The site was down a little earlier. Perhaps the license server is still having issues? I'll try again tomorrow.
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Post » Tue Aug 26, 2014 4:23 am

I had no issue downloading it, btw you have to redeem it first, check your email, hope that helps. Link to download page.
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Post » Tue Aug 26, 2014 6:07 am

It's always recommended to email [email protected] directly regarding licensing issues.
If your vision so exceeds your ability, then look to something closer.
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Post » Tue Aug 26, 2014 6:33 am

What Zenox98 said, best to email the lads directly.

My thoughts is they launched the new shop, and it might be a temp bug, I'm sure a email will put @Tom onto it and it will be sorted in no time.
You think you can do these things, but you can't, Nemo!
Just keep reading.
Just keep learning.
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Post » Tue Aug 26, 2014 11:05 am

Hi! Please email [email protected] with your transaction ID and username, and we'll sort this out for you straight away. We've just installed the new store which might cause the odd hiccup, sorry you're having problems!
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Scirra Founder
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Post » Tue Aug 26, 2014 12:50 pm

appreciate the speedy response!

new technology always brings lumps in the carpet, good luck hammering em out!

emailed.
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