Can't Access Account "View details" Offline

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Post » Mon Apr 03, 2017 12:54 pm

Steps to reproduce:
Go offline then click on the user menu on the top right corner of the editor that has the "Free edition" mark on it. Then click "View details".

Observed result

Expected result
Prompt user that the information can't be fetched during offline sessions rather than crashing.

Error report information
Type: unhandled rejection
Reason: TypeError: Failed to fetch
Construct 3 version: r14
Date: Mon Apr 03 2017 20:48:52 GMT+0800 (Malay Peninsula Standard Time)
Uptime: 57.1 s

Platform information
Browser: Chrome
Browser version: 57.0.2987.133
Browser engine: Blink
Browser architecture: 64-bit
Context: browser
Operating system: Windows
Operating system version: 10
Operating system architecture: 64-bit
Device type: desktop
Device pixel ratio: 1.25
Logical CPU cores: 8
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36

WebGL information
Version string: WebGL 2.0 (OpenGL ES 3.0 Chromium)
Numeric version: 2
Supports NPOT textures: yes
Vendor: Google Inc.
Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
Major performance caveat: no
Maximum texture size: 16384
Point size range: 1 to 1024
Extensions: EXT_color_buffer_float, EXT_disjoint_timer_query_webgl2, EXT_texture_filter_anisotropic, OES_texture_float_linear, WEBGL_compressed_texture_s3tc, WEBGL_debug_renderer_info, WEBGL_debug_shaders, WEBGL_lose_context
Posts: 177
Reputation: 6,810

Post » Mon Apr 03, 2017 2:12 pm

Okay, I was able to reproduce it, but on my end the crash only happens when I set my Wifi back on. And only if you never clicked on it before, or at least wait until it has been unloaded.

The sign that this will happen comes when no image is shown (white background, not even the guest image), at least on my end. i was able to reproduce it 2 times, but when I tried recording it, it stopped happening. If I'm able to record it, I'll post it.
My addons:
[PLUGIN]Value Monitor
[PLUGIN] Text Alignement
[BEHAVIOR]Timescale Ratio
[BEHAVIOR]Polar Coordinates
[PLUGIN]Action Sequence
[BEHAVIOR]Action Sequence
[BEHAVIOR]Instance Variable Control
Posts: 230
Reputation: 3,517

Post » Fri Apr 07, 2017 1:11 pm

Can't reproduce in r16. The 'View details' dialog shows fine while offline, and reports the correct details. (We will provide a feature to use accounts offline in future, but right now it reverts to free edition.)

Please file again on GitHub if you still have issues.
Scirra Founder
Posts: 24,653
Reputation: 196,143

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