confirm license

Get help using Construct 2

Post » Fri Sep 11, 2015 6:29 pm

How do I confirm that I own this program? I don't have my license file. Now what?
Howcome it doesn't show up on my profile that I already own the thing?
what do?

I see that I can request my license again, all I need is my payment transaction ID.
well great, that is NO help.
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Post » Fri Sep 11, 2015 6:51 pm

do you not still have the email they sent you upon purchase? search your inbox for the same email address they used when requesting your transaction ID

or... bump.... i did do this a while ago when i miss placed my licence details
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Post » Fri Sep 11, 2015 7:43 pm

It would day me days to search me email and find it LOL. If not weeks. I have 35,000 messages in my inbox, and I would have to go through and remember when I purchased it several years ago.
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Post » Fri Sep 11, 2015 7:47 pm

If you go to the store page, there is a link on the left that says Your downloads. click that to find your license.
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Post » Fri Sep 11, 2015 8:04 pm

as I just said, it is not there. I purchased it before they had that.
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Post » Fri Sep 11, 2015 8:12 pm

i have a badge on my avatar that says I own it for the love of pete! Howcome I can't just click verify or have it send me a new email license or something? This is ridiculous.
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Post » Fri Sep 11, 2015 8:38 pm

@cs2curious
As it says in the store, email [email protected] if you have licensing issues. The majority of responses you will get here are from normal users, which is of no use to you.

Email scirra and explain the situation to @Tom.
If your vision so exceeds your ability, then look to something closer.
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Post » Fri Sep 11, 2015 8:51 pm

Yep, all you can expect here is witty remarks like:
Would you like some hey with that cow you're having?
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Post » Fri Sep 11, 2015 8:58 pm

Hay* and sure, but only if it is bermuda, alfalfa is too rough. ;P
I have emailed them, if it doesn't get resolved you can expect me to come back with an even bigger cow. ^_^
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Post » Fri Sep 11, 2015 8:58 pm

newt wrote:Yep, all you can expect here is witty remarks like:
Would you like some hey with that cow you're having?


Ah, Newt. You certainly can 'turn a phrase' :roll:
If your vision so exceeds your ability, then look to something closer.
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