Construct crashes when adding image

Bugs will be moved here once resolved.

Post » Wed Feb 15, 2012 6:27 am

every time I try to add a new image for a menu background construct crashes. I have tried drag and drop and uploading via double click. I already have half the game created. any suggestions?
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Post » Wed Feb 15, 2012 6:39 am

Quick update. It when I double click it allows me to open in image editor but when I try to close the editor Construct crashes every time. I have tried several images now everything down to a plain blue background. alo tried opening new project too see if that might be why but no good. :(
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Post » Wed Feb 15, 2012 6:54 am

First, you'll want to provide as much info as you can: your OS, graphics card, and what version of Construct 2.

Second, you'll be told to try updating your graphics card drivers. That fixes a surprising amount of problems like this very one.
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Post » Wed Feb 15, 2012 6:56 am

hmmm ok Didn't realise, managed to get a very plain small background to work it seemed to have problems with gradient and more than 2 colours.

Ill try get all the details though and update graphics.

thanks for your help
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Post » Wed Feb 15, 2012 4:24 pm

What's your graphics card? Have you tried updating your driver?
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Post » Thu Feb 16, 2012 2:56 am

I have a Mobile Intel 4 Series Express Chipset Family,
Using my laptop to make the game, its not amazing but haven't had many problems with some higher performance software like blender and video editing software.
Updated the card but no joy, not to worry I can get past this just not ideal. I will continue to use the software and as soon as I have the money to buy full version I will.

thanks for your help again
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Post » Thu Feb 16, 2012 3:01 am

for your reference: windows 7 64 bit, latest version of construct (downloaded today 16-02-12).
The image was a simple blue gradient png file. dimensions were 480 px by 800 px so nothing to extreme.
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Post » Mon Feb 20, 2012 9:28 pm

I'm going to close this as a hardware/driver issue on your end, I'm afraid I don't think this is a Construct 2 problem.
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Post » Mon Feb 27, 2012 10:25 pm

I just installed Construct 2 (latest version) and I am having the exact same problem on my Acer laptop with Intel GMA 4500M graphics. I have the latest drivers from manufacturer as well.

As it is, I'm stuck at step 2 of beginner's guide as this is preventing me from going further. :(

Edit: I'm using Windows 7 64-bit edition as well.
Edit 2: Turns out the latest drivers from Acer were actually outdated. However I manually installed Intel's own latest drivers and I am still having the same issue. :/ Bit of a bummer when you've got the business license.taylan2012-02-27 23:24:35
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Post » Tue Feb 28, 2012 12:57 am

Could be a problem with Acer, If I find a way around it I will let you know.
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