I know what you fill. Oh man, i didn't know you are doing exacly same shit job same i am. I work in gamestar in brighton, east sussex, england. I've exacly same kind of crap happening here. If you don't mind i would post some of the dialogs here as well, especialy that i've got connection over here now.
One of the older one was someone asked me 'is this a furniture shop?'. But obviuesly that's not one of the nasty situations. once i had guy telling me that we ( polish; i'm ) deserved massacre hitler did to us... anyway... one of our regulars smells like shit-piss-swamp-vomit-and-2weeksOldSwet mixed together. And he's alweays asking loads of questions. i remember when he came in for the first time i almost puked. anyway might post something later