Game Crashes When Opened

Discussion and feedback on Construct 2

Post » Tue Apr 12, 2016 3:41 am

One of my old projects on Steam seems to be running into a problem for some users. It was exported with the Node Webkit when I made it, and apparently it doesn't like to run on some people's computers. Here's the thread with the user's issue:

http://steamcommunity.com/app/363480/di ... 744066447/

It isn't everybody, or even a bunch of people, but I would like to know what could be causing it to make sure it doesn't happen in the future. Thanks to anyone who might be able to help!
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Post » Tue Apr 12, 2016 6:03 am

What NW.js version did you use?
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Post » Tue Apr 12, 2016 6:55 am

It was from about this time last year, so maybe C2 R201 or R202? I'm not too sure if the Node Webkit was it's own separate download back then or not.
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Post » Tue Apr 12, 2016 8:14 am

There was/is a problem with NW.js and Avast, don't know if this still a problem.
https://github.com/nwjs/nw.js/issues/4023

What you could try, if the problem is not Avast, delete the folder with the name of the game in:
%USERPROFILE%\Appdata\Local
If the files in this folder are corrupt, it could cause problems, but also all save-states from the game will be deleted.
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Post » Tue Apr 12, 2016 8:40 am

@LDC Studios
Do you publish the win32 or win64 version of your game?

Edit:
your users have an exception error 0xc0000005? on an AMD CPU?
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Post » Tue Apr 12, 2016 9:38 am

@Asmodean
Thanks for that! I'll post that on the thread on Steam and see if it helps out.

@MadSpy
I published the Win32 version. I'll ask them about the exception error. The user says he has a LENOVO Notepad,Windows 7.
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Post » Tue Apr 12, 2016 10:54 am

LDC Studios wrote:It was from about this time last year, so maybe C2 R201 or R202? I'm not too sure if the Node Webkit was it's own separate download back then or not.

Then it might wortha try to re-export your game using the newest C2 and NW.js versions.
https://www.scirra.com/nwjs
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Post » Tue Apr 12, 2016 11:42 am

@LDC Studios
I suggest you publish the win64 and win32 and let the steam client install the right version, that should correct your issue
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Post » Tue Apr 12, 2016 11:44 am

MadSpy wrote:I suggest you publish the win64 and win32 and let the steam client install the right version, that should correct your issue

It would be a strange issue, since a win64 system should run win32 software without problem.
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Post » Tue Apr 12, 2016 6:10 pm

I have already encountered this problem
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