Help with Redeem Code

For questions about using Classic.

Post » Fri Feb 03, 2017 8:08 pm

Hi,
My name is Gustavo. I purchased Construct 2 via PayPal on Monday, Jan. 30th. PayPal said to wait until the payment cleared. It cleared yesterday (Feb. 2nd) and I have not received any e mail with a redeem code.
I did all this before registering in the Scirra Forum.
Can someone please tell me if I did something wrong, or is there something I haven't done to receive my redeem code?
I have already e mailed support and have not received a reply.
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Post » Fri Feb 03, 2017 8:27 pm

Kikujade wrote:Hi,
My name is Gustavo. I purchased Construct 2 via PayPal on Monday, Jan. 30th. PayPal said to wait until the payment cleared. It cleared yesterday (Feb. 2nd) and I have not received any e mail with a redeem code.
I did all this before registering in the Scirra Forum.
Can someone please tell me if I did something wrong, or is there something I haven't done to receive my redeem code?
I have already e mailed support and have not received a reply.


@Kikujade

This is entirely the wrong place to post this.

This section is for the - now retired - Construct Classic.

Posts to do with the store should be posted in the 'Website Issues' section.

However, as I have already stated in your other post, emailing [email protected] is the correct action in this case.
If your vision so exceeds your ability, then look to something closer.
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Post » Fri Feb 03, 2017 8:34 pm

Hey, thanks for replying. I have e mailed support 4 times already. Still no response.
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