How do I claim my license file?

Get help using Construct 2

Post » Sun Feb 17, 2013 12:01 pm

Hi, yesterday I just upgraded to Windows 8 (Clean install) but I don't know where to download my license file again.

I had the personal edition, bought last summer.
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Post » Sun Feb 17, 2013 12:06 pm

Click your name on the top right, and click on Your Purchases. In the next screen, click on Download License. Place that txt file into the root of your Construct 2 folder.
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Post » Sun Feb 17, 2013 12:11 pm

[QUOTE=GeometriX] Click your name on the top right, and click on Your Purchases. In the next screen, click on Download License. Place that txt file into the root of your Construct 2 folder.[/QUOTE]

where's purchases? all I see is

- Inbox
- My profile
- Edit profile
- Log out
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Post » Sun Feb 17, 2013 3:26 pm

Bump
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Post » Sun Feb 17, 2013 4:42 pm

This must be the issue:

[quote]I can't see my license on the "My Purchases" page!
Customers who purchased their licenses before the new store (Around July 2012) will not see their license on the "My Purchases" page. To get a new copy of your license sent to you, please email [email protected] with your payment transaction ID. We will then be happy to send you your new license.[/quote]
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Post » Sun Feb 17, 2013 4:50 pm

[QUOTE=GeometriX] This must be the issue:

[quote]I can't see my license on the "My Purchases" page!
Customers who purchased their licenses before the new store (Around July 2012) will not see their license on the "My Purchases" page. To get a new copy of your license sent to you, please email [email protected] with your payment transaction ID. We will then be happy to send you your new license.[/quote][/QUOTE]


Thanks but where do I get my payment transaction ID?
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Post » Sun Feb 17, 2013 4:56 pm

Nvm, I think I know what I'm doing now. Thanks again
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