How do i prevent automatic renewal on my credit card

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Post » Thu Jun 22, 2017 12:55 am

Hi!
I bought a C3 license with a friend's credit card, and i don't him to have a surprise next year. So, how do i prevent automatic renewal on his credit card?
BTW, sorry if i said something wrong, it's not my main language.
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Post » Thu Jun 22, 2017 3:13 am

I'd assume that's something you'd email their support about.
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Post » Thu Jun 22, 2017 7:29 am

This is something I believe you can configure in this page when logged in to the account that has the subscription : https://www.construct.net/gb/profile/billing/subscriptions
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Post » Thu Jun 22, 2017 5:42 pm

It says that i can't delete this card because i don't have another one, it also says that the only way to delete it is by cancelling my subscription. Why Scirra? I just don't you guys to keep my credit card information for the next year. @ashley and @tom i would appreciate some help here.
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Post » Fri Jun 23, 2017 8:23 pm

You can cancel your subscription and will still be able to access C3 for a long as you have it paid up for. For instance. I have paid for a year,then cancelled my subscription but am still able to use the full version of C3 until that year I paid for is up. Then I can just decide in a year if I want to reactivate my subscription. If I don't,then no surprise charges,and I just revert to a free license.
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