Import Sound "Converted to AAC but failed to convert to OGG"

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Post » Mon Apr 18, 2016 7:54 am

Problem Description
Construct 2 new release (r227) causes ogg converting failure. After Importing a sound, the aac Version is converted perfectly but the ogg converting fails. This problem didn't occur on the older stable version (r221). Please see the screenshot under "Observed Result" (it shows the problem best). EDIT: Important! I even tried importing .wav sounds that already have been imported successfully! And I made sure they are 16-bit PCM WAVs at a standard sample rate, e.g. 44.1KHz ;)

Attach a Capx
http://www.hinz-art.com/game/ogg_converting_fail.capx

Description of Capx
Its a plane project only with the audio object. Then I tried importing my wav sound. The aac version is converted, the ogg version failed.

Steps to Reproduce Bug
    Import Sound
    Choose Wav File
    Converting to Ogg fails

Observed Result
Aac version can be found in the projects sounds folder. But the Ogg Version fails.
Screenshot of the Error message: http://www.hinz-art.com/game/screenshot_ogg_fail.png

Expected Result
The converting process should produce both: aac AND ogg sound file and ad it to my project

Affected Browsers
    No Browsers are affected, the problem occurs within Construct 2

Operating System and Service Pack
Windows 7 Ultimate (32Bit)
Service Pack 1 can't be installed

(But the problem didn't occur in Construct 2- r221 Version with no Service Pack installed)

Construct 2 Version ID
Construct 2 Release r227 April 12, 2016 (32 Bit Version)
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Post » Mon Apr 18, 2016 12:04 pm

The .capx isn't helpful, we need the original .wav file that you are importing. Can you provide that?
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Post » Mon Apr 18, 2016 1:57 pm

Hi,

the original wav file can be found under http://www.hinz-art.com/game/6_Beamin.wav

thanks for your support! Im desperate and looking forward to helping to find a solution and to provide it to fellows with the same problem ;)
Chris Hinz

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Post » Mon Apr 18, 2016 2:34 pm

I've tested importing your .wav into r227 and I had no problem - successfully imported and converted to m4a and OGG.
If your vision so exceeds your ability, then look to something closer.
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Post » Mon Apr 18, 2016 2:44 pm

Thank you so much for testing!
Do you have a clue what i could do now? :( everything worked fine. Then I installed the release and the ogg problem occurred. I though "haha" no problem- I just install the older version... but at that point i already worked half a day. And then the older Construct Version told me it can't open my project cause it was saved with the new release :D

The only idea i have is downgrading again and reworking to the point im at right now :( but this can't be the best solution i guess
Chris Hinz

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Post » Mon Apr 18, 2016 9:25 pm

hrisnz wrote:Thank you so much for testing!
Do you have a clue what i could do now? :( everything worked fine. Then I installed the release and the ogg problem occurred. I though "haha" no problem- I just install the older version... but at that point i already worked half a day. And then the older Construct Version told me it can't open my project cause it was saved with the new release :D

The only idea i have is downgrading again and reworking to the point im at right now :( but this can't be the best solution i guess


Not at all sure why you are experiencing difficulty converting the .wav.

I can think of 2 quick options:

1) Download something like Audacity (which is free) and convert the .wav yourself.
2) Wait until tomorrow and I'll upload the converted file for you.

Option 1 would be better for you in the long term as you will have control, but until your peoblem can be remedied, the choice is up to you.
If your vision so exceeds your ability, then look to something closer.
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Post » Mon Apr 18, 2016 9:42 pm

aaah thats so nice of you :) you should get a "best moderator of the moth"-i-dont-know what :P

i thought about this option. i already have audacity and will choose 1). thanks for offer 2) though!

anything i need to consider apart from calling the ogg file the same as the aac file?
and one more question: how do i import the ogg file? can i just use the right click import way. and it will skip the converting part by itself? or can i sneek it in my projects sound folder some other way?

thanks again!
chris
Chris Hinz

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Post » Tue Apr 19, 2016 7:20 am

I just tested with the converted .ogg and .mt4 files, and right clicking on the 'Sounds' folder and selecting 'Import Sounds' worked fine.

Re: your converting problem - do any errors appear in either your anti-virus logs or the PC Event Viewer's Windows logs? There may be an issue on your PC that is preventing the convertion process.
If your vision so exceeds your ability, then look to something closer.
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Post » Wed Apr 27, 2016 3:10 am

I was also a similar situation with Construct 2 R227. Audio files are imported to the r221, are not imported with the r227. I have tried in many ways and failed.
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Post » Wed Apr 27, 2016 7:41 am

scirra support supported me with one or two additional ways i could try. i didnt manage to try them yet though but ill post their answer here and my experience with it ;)
Chris Hinz

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