iOS Safari sound loss

Bugs will be moved here once resolved.

Post » Mon Jul 18, 2016 7:55 am

Problem Description
When leaving any Construct2 game on Safari (iOS) by using home button and then reopening the game very quickly - it causes the loss of sound.
Everything is fine if game is reopened after a longer time.

Attach a Capx
https://dl.dropboxusercontent.com/u/714 ... gCapx.capx

Description of Capx
It's a bug for all C2 HTML5 exported games

Steps to Reproduce Bug
  • Turn on any C2 game on Safari (iOS) and make sure there is audio
  • Leave the game
  • Reopen it instantly

Observed Result
Loss of sound

Expected Result
No loss of sound

Affected Browsers
  • Safari iOS: YES

Operating System and Service Pack
Windows 10

Construct 2 Version ID
227
Last edited by Ignaci on Tue Aug 02, 2016 11:02 pm, edited 1 time in total.
Positive, inspiring and jazzy games!

www.crystalgames.space

Enjoy!
B
17
S
8
G
3
Posts: 174
Reputation: 3,455

Post » Mon Jul 18, 2016 8:15 am

Googled other HTML5 game - the problem does not occur. It is Construct2 bug.
Positive, inspiring and jazzy games!

www.crystalgames.space

Enjoy!
B
17
S
8
G
3
Posts: 174
Reputation: 3,455

Post » Wed Jul 20, 2016 1:12 pm

I also have this problem with cordova exported games
B
12
S
3
Posts: 118
Reputation: 1,447

Post » Wed Jul 20, 2016 3:18 pm

As per the bug report guidelines, can you test this on r231? We may have fixed this already.
Scirra Founder
B
400
S
236
G
89
Posts: 24,546
Reputation: 195,471

Post » Wed Jul 20, 2016 4:46 pm

@Ashley around 50% of reproduction. No change between 231 and older C2 version exports.
Positive, inspiring and jazzy games!

www.crystalgames.space

Enjoy!
B
17
S
8
G
3
Posts: 174
Reputation: 3,455

Post » Mon Aug 01, 2016 3:45 pm

Can you provide a minimal .capx as per the bug report guidelines? We do not normally investigate bugs with complete projects, or with projects that have any significant amount of content unrelated to the bug.
Scirra Founder
B
400
S
236
G
89
Posts: 24,546
Reputation: 195,471

Post » Mon Aug 01, 2016 3:56 pm

Ashley wrote:Can you provide a minimal .capx as per the bug report guidelines? We do not normally investigate bugs with complete projects, or with projects that have any significant amount of content unrelated to the bug.


You just need an iOS device and any Construct2 project with sound in it... If You can't reproduce the bug in ~10 times - please let me know and i will test again myself with newest C2 beta version to make sure Your fix works fine.

Thanks
Positive, inspiring and jazzy games!

www.crystalgames.space

Enjoy!
B
17
S
8
G
3
Posts: 174
Reputation: 3,455

Post » Tue Aug 02, 2016 10:19 am

If you don't provide a minimal .capx, this will not be investigated. The bug report requirements go in to detail about why we need this.
Scirra Founder
B
400
S
236
G
89
Posts: 24,546
Reputation: 195,471

Post » Tue Aug 02, 2016 11:02 pm

Ashley wrote:If you don't provide a minimal .capx, this will not be investigated. The bug report requirements go in to detail about why we need this.


https://dl.dropboxusercontent.com/u/714 ... gCapx.capx Hooray!...:)
Positive, inspiring and jazzy games!

www.crystalgames.space

Enjoy!
B
17
S
8
G
3
Posts: 174
Reputation: 3,455

Post » Mon Aug 08, 2016 3:41 pm

@Ashley please let us know if You fixed this in 233.

Peace
Positive, inspiring and jazzy games!

www.crystalgames.space

Enjoy!
B
17
S
8
G
3
Posts: 174
Reputation: 3,455

Next

Return to Closed bugs

Who is online

Users browsing this forum: No registered users and 1 guest