iPad Pro landscape orientation buggy

Bugs will be moved here once resolved.

Post » Fri Jan 15, 2016 3:44 pm

Problem Description
I've noticed that on iPad Pro's Safari, when I turned my games into landscape, the screen did not scale properly (only small part of the screen) and it does scale normally on other tablets, phones and PCs.

Also I was able to see objects which was outside of the layout. Which never happened anywhere else.

Attach a Capx
It applies to all my different games. All my games are letterbox scaled.

You can still download the Capx of one of my games to check it out here: https://www.scirra.com/arcade/adventure ... ecret-1922

Steps to Reproduce Bug
  • Open web game made with C2 using iPad Pro's Safari
  • Turn it into Landscape orientation

Observed Result
The screen did not scale properly (only small part of the screen) and I was also able to see objects outside of layout

Expected Result
The game's window scales properly and fully throughout the Pro's screen

Affected Browsers
  • Chrome: (Unknown. Would be great to test if someone has the opportunity)
  • Safari: (YES)

Operating System and Service Pack
Windows 10

Construct 2 Version ID
When tested the iPad Pro, the version was r16 or +
Positive, inspiring and jazzy games!



www.crystalgames.space



Enjoy!
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Post » Sat Jan 16, 2016 3:46 pm

I was *just* getting ready to report the same problem. It's sort of an unfortunate bug because I'm making concept and feature prototypes for the people in my company -- and most of us just got iPad Pro's as company gifts. So while I'd like to think, "Oh, what are the odds that someone looking at my app will be on an iPad Pro?" Probably pretty good. ;-)
Last edited by John Cutter on Sat Jan 16, 2016 7:43 pm, edited 1 time in total.
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Post » Sat Jan 16, 2016 4:03 pm

Heh :P

And since You got the opportunity to try out how it's on Chrome... Would be great to know! Or is it the same?
Positive, inspiring and jazzy games!



www.crystalgames.space



Enjoy!
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Post » Sat Jan 16, 2016 7:46 pm

I just downloaded Chrome and checked it out. Looks exactly the same: my app is in the upper left quarter of the screen, and some of my "off-screen" sprites are visible below.

Probably an issue with iPad Pro's higher resolution?
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Post » Sat Jan 16, 2016 9:18 pm

Maybe @Ashley will give You some quick fix as your situation is quite important :P .You can also try to play with different scaling methods.

But let's hope this will be fixed quite soon either by Apple or by Scirra
Positive, inspiring and jazzy games!



www.crystalgames.space



Enjoy!
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Post » Sun Jan 17, 2016 11:41 am

Can you provide a minimal .capx as per the bug report requirements? We do not usually accept complete games, as they make debugging the project far more difficult.
Scirra Founder
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Post » Sun Jan 17, 2016 11:45 am

Hello Ashley,

You just need an Ipad Pro and the ability to turn it to the landscape mode with any web exported C2 game ;)
Positive, inspiring and jazzy games!



www.crystalgames.space



Enjoy!
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Post » Sun Jan 17, 2016 11:47 am

Can you provide a .capx that definitely reproduces it anyway? As per the bug report guidelines, it's very common that it doesn't reproduce when we follow people's instructions.
Scirra Founder
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Post » Sun Jan 17, 2016 11:53 am

Positive, inspiring and jazzy games!



www.crystalgames.space



Enjoy!
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Post » Tue Jan 19, 2016 8:52 pm

Strange, I just tried to post in this thread but my message didn't appear. Apologies if I accidentally double post.

Ignaci, I noticed that your example file is using the older version of Construct 2. (I can't even open it.) You may want to update your link. Or I can post an example file if that would be easier. Let me know!
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