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Licence file problem after updating

PostPosted: Fri Jan 31, 2014 11:29 am
by onur
Hello guys, i try to send mail [email protected] but this message came:

A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error. The following address
failed:

"[email protected]":
SMTP error from remote server after RCPT command:
host: aspmx.l.google.com
5.1.1 The email account that you tried to reach does not exist. Please try
5.1.1 double-checking the recipient's email address for typos or
5.1.1 unnecessary spaces. Le...

          

Any way, i update my C2 to beta r157, after that C2 could not recognize my licence file and give this error message:



I need help about it. I am not sure if my laptop having same problem too, i will check it evening.

Also i made a mistake, don't know if it is related, i install 64bit version first but my win7 is 32bit. So i re-install r157 as 32bit. May be it cause a problem?

Re: Licence file problem after updating

PostPosted: Fri Jan 31, 2014 11:43 am
by Doc Ai
Did you uninstall it and reinstall it?

Re: Licence file problem after updating

PostPosted: Fri Jan 31, 2014 12:08 pm
by onur
@Doc Ai

Yes mate, when i accidetally install 64bit version i uninstall it and install it as 32bit again.

Re: Licence file problem after updating

PostPosted: Fri Jan 31, 2014 12:43 pm
by Ashley
The correct email address is [email protected].com, please contact us there. Also I'd strongly recommend updating to the latest stable update instead of an old beta.

Re: Licence file problem after updating

PostPosted: Thu Jul 27, 2017 1:44 pm
by gustavo130899
In my notebook is with the same problem does not want to enter and I priciso for a project of mine that is already going to give 100 (one hundred) lines and I will not be able to thank you for the understanding


i am from Brazil

Re: Licence file problem after updating

PostPosted: Thu Jul 27, 2017 2:14 pm
by zenox98
gustavo130899 wrote:In my notebook is with the same problem does not want to enter and I priciso for a project of mine that is already going to give 100 (one hundred) lines and I will not be able to thank you for the understanding


i am from Brazil


@gustavo130899

Email [email protected] for licensing assistance.

Thanks.