MoPub problem

Discussion and feedback on Construct 2

Post » Tue Jun 24, 2014 7:26 pm

@Cipriux I wonder if I had the COPPA setting on for those apps... I may have (even though these weren't kid targeted apps). How did you know that's why they removed them, did you receive an email about it or something?
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Post » Tue Jun 24, 2014 7:36 pm

@russpuppy Yes, I receive an email notification ...but did not pay attention at the time
Dear Publisher,

You previously informed MoPub that one or more of your applications or sites is targeted at children under 13 years of age, as defined under the Children’s Online Privacy Protection Act. You indicated this when adding your application or site to the MoPub Marketplace or Ad Serving program. You answered "Yes" to the "COPPA" question "Is your app targeted at 13 year olds or younger?"

With our recent updates to the MoPub Terms of Service, Privacy Policy and Program Policies, MoPub is discontinuing support of self-identified children's apps and sites registered through the MoPub website. Our updated Terms of Service require that publishers represent and warrant that:

(i) No site or application within your Customer Network is a website or online service directed to children, as defined under the Children's Online Privacy Protection Act ("COPPA"), and (ii) You will not transmit any "Personal Information" (as defined under COPPA) about or relating to an individual under the age of 13 to MoPub.

See section 4(h) of the updated Terms of Service, under the heading "Child-Directed Sites or Apps," at http://go.pardot.com/e/17632/legal-tos/drdg6/164983773.

We are hereby giving you notice that MoPub will be suspending your self-identified children's apps and sites as of the close of business on Friday May 16, 2014.

If you mistakenly answered "Yes" to the "COPPA" question for your app or site, use this form to let us know by no later than close of business on Wednesday April 30, 2014. However, please keep in mind that we reserve the right to suspend your use of MoPub in our discretion.

MOPUB, INC. POLICY TEAM
1355 Market Street, Suite 900
San Francisco, CA 94103


I received the email on 29 April at 22:24 and I had only 1 day to fix it
If you mistakenly answered "Yes" to the "COPPA" question for your app or site, use this form to let us know by no later than close of business on Wednesday April 30, 2014. However, please keep in mind that we reserve the right to suspend your use of MoPub in our discretion.
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Post » Thu Jun 26, 2014 4:31 pm

I never got the email unless somehow it got lost in my spam folder. I did however get a response from MoPub, they did say it was because I had the COPPA setting on. Too bad really since the only reason I had the coppa setting on was because I thought maybe it wouldn't collect as much information from users' devices.

I'll just have to go ahead and add back all of my apps to mopub
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