My license is missing

Discussion and feedback on Construct 2

Post » Fri Sep 07, 2012 5:17 am

Dear Ashley

Dear Scirra...

I did ask my friend (mail address: qhoangpro@gmail.com ) uses his credit card to help me purchase personal license of Construct. He gave me a redeem code and I tried to download a license file but actually i got message:
"This key has already been claimed! Please email support@scirra.com if you believe this to be an error. ".

Both of use recheck emails and we couldn't find any license from Scirra..Please help me in urgent.
PS: my friend didn't verify his mail before enter redeem code...:(..so I believe this may cause problem...

Thank you very much and sorry about my English

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Post » Fri Sep 07, 2012 6:24 am

Down ci file license v? r?i chp ln thu m?c contruct2 m b? l?i h? b?n, license c?a t? mang di kh?p noi chp m v?n xi du?c, hnh nhu ch? xi du?c 1 my, 2 my cng b?t th b? l?i.

:)) cho m?ng b?n d?n v?i construct nh.

@Ashley maybe it's the error ?farsmile902012-09-07 06:26:18
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Post » Fri Sep 07, 2012 7:53 am

[QUOTE=hoanganh17]Please email support@scirra.com[/QUOTE]

Did you send an email to support@scirra.com ?

Also are you sure that your friend did not redeem the license on his own account ?

@farsmile90: please try to stick to English in the forums, or at least provide an English translation of the messages you post in a different language.
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Post » Fri Sep 07, 2012 8:07 am

Sorry about that ... I try to say hello to him, because he in my country too, i'll remember that .
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Post » Fri Sep 07, 2012 12:55 pm

Closing, please email support@scirra.com for any license issues!
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