Payment Issues

If you have found a bug, or have a suggestion/comment then leave it here

Post » Wed Feb 24, 2016 12:00 am

I have paid for and have the receipt for the personal license of Construct 2. But as I've just closed the software it gave me a message thanking me for using the free-version of Construct 2 and giving me a link to go and purchase the software. Any ideas on what's happened here? Because I'd rather not have to pay again.
Posts: 1
Reputation: 152

Post » Wed Feb 24, 2016 8:16 am

*moved as this is a website issue.

As stated in the store, all licensing issues should be dealt with by emailing [email protected], as only @Tom or another Scirra employee can deal with such queries.

In the mean time, have you followed the instructions in the manual for installing your license, specifically the section beginning "The license file: c2license.txt"?
If your vision so exceeds your ability, then look to something closer.
Posts: 5,806
Reputation: 62,206

Return to Website Issues and Feedback

Who is online

Users browsing this forum: No registered users and 1 guest