Hi, I'm not sure if I should post about it here but it's still connected to photon so I think I should.
So, I'm making a multiplayer game for a client and in my laptop everything works fine. I can connect, make a room, join a room, and play with other clients / computers (the C2 game is hosted on his server, and I play the game that's on his server). But when my client tested it , he said that he can't even make a room, so he can't play the game.
I'm from Asia, and my client is from Canada, on the exported game I ser the Photon's region property to "US". He's tried on a different computer and in a place with better connection (because I told him it's a connection problem), but the problem is still the same (he tried with different browsers and also cleared the browser cache, too).
I'm not sure how to fix this, because if the game's working fine on my side, I can't even find anything when debugging it. Do you know what caused this or at least something for me to work on? This is weird because previously (just a few weeks ago, I think), when I work with this client on the previous installment of this project, the multiplayer part work without a problem on his end.
the properties of my Photon object are:
app id: (the game's app ID I got from the dashboard)
app version: 1.0
Host Type: Photon Cloud
Self hosted address: localhost:9090
the properties that I've changed are the app ID, region, and protocol (I think) only. I never touched the others.
I'm out of ideas, so any help is appreciated. Thanks.