problem with export preview and open project

Bugs will be moved here once resolved.

Post » Sun Dec 08, 2013 12:04 am

Link to .capx file (required!):
https://dl.dropboxusercontent.com/u/44710358/pixel%20island/island.capx

Steps to reproduce:
1. first i try export and test this game i got error message about exporting on node and chrome
2. when i click preview i got error message about sprite plugin
3. i close my project and try open again but i see now capx has 77 kb!
and all data must be lost because full project has 50 mb

Observed result:
backup have 77kb too


Expected result:
less crashes in c2 ;)


Browsers affected:
Chrome: yes
Firefox: no
Internet Explorer: no

Operating system & service pack:
win xp sp3
Construct 2 version:
    r153delgado2013-12-08 00:06:24
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Post » Sun Dec 08, 2013 1:04 am

Again! now in my autosave project;/
delgado2013-12-08 01:25:20
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Post » Sun Dec 08, 2013 9:08 am

Your .capx uses both non-standard plugins and non-standard behaviors, either of which could be the problem.

As it states, you should post a minimal .capx without these non-standard additions, or Ashley won't investigate.
If your vision so exceeds your ability, then look to something closer.
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Post » Sun Dec 08, 2013 9:46 am

@zenox98 i work on this project few days why right now i have problem?
i see in alert window "sprite plugin" its not third party plugindelgado2013-12-08 09:49:14
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Post » Sun Dec 08, 2013 10:02 am

Just because a problem is reported by one part of a system, doesn't actually mean that it originated from there.

You're making an assumption, which may or may not be valid.

Regardless of that, Ashley consistently states he will not investigate if the provided .capx utilizes non-standard additions.
If your vision so exceeds your ability, then look to something closer.
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Post » Sun Dec 08, 2013 10:10 am

Lets wait for Ashley first Let him speak personally on this topic. I need to know what I have to do in the future to avoid such problems, How protect my project??
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Post » Sun Dec 08, 2013 10:22 am

Absolutely fair enough.

I will say one thing though about protecting your work: in work as in life, the only one you can truly rely on is yourself.

So don't assume you can rely on a programs 'Save' or 'backup' features to protect you from problems. Rely on yourself, and save and backup frequently, to multiple locations.

Wasting a few minutes backing up and giving peace of mind is more preferable to losing important work.

Just my 2 cents.

#rant_over
If your vision so exceeds your ability, then look to something closer.
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Post » Sun Dec 08, 2013 10:39 am

Yes you have right about more backups but i have no luck because when i save, save have alredy errored state of my project i dont know its big problem so i save, close and try to open - crap
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Post » Mon Dec 09, 2013 3:45 pm

We can't help with projects which use third party plugins, sorry. You should only post bug reports with .capx files using official plugins only.

Further:
- your original post omits the actual error message text. This is important information and it is very difficult to diagnose any problems without knowing what the actual errors were.
- the alert dialog screenshot you posted in your second post appears to be displayed with severe glitches - this suggests some other kind of system problem or perhaps a buggy graphics card driver. This may be the real source of the problem.
Scirra Founder
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Post » Mon Dec 09, 2013 8:21 pm

Thanks Ashley for reply, you can close this topic.
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