Problem with updating my arcade game.

If you have found a bug, or have a suggestion/comment then leave it here

Post » Fri Feb 10, 2017 11:34 am

Hello whoever is reading this!
I made a quick 2d game that I released on Scirra Arcade yesterday.
Today , I made some improvements to it and ,when I uploaded the new version, the platform is still showing version 1.0.0.0.
I retried a lot of times and it's still the same.
So , if anyone had this problem and got rid of it , please tell me how :D
Greetings
-Ayoub


PS: Sorry my English :3
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Post » Fri Feb 10, 2017 2:48 pm

Clear your browser cache and close the browser and then go back and try it.

It seems to take about 15 minutes before the new upload shows up.

I don't know if it is a server lag or not.
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Post » Fri Feb 10, 2017 8:51 pm

Thank you for you reply,but that doesn't work.
I finally had to delete and reupload my game :/
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Post » Fri Feb 10, 2017 9:02 pm

AyoubGamesStudio wrote:Thank you for you reply,but that doesn't work.
I finally had to delete and reupload my game :/


I had that same problem this morning and could not get update to work and had to delete the game and create a new game. Lost my reviews and plays doing that.

Let's give Tom a jingle and see if he can tell us what is going on?

@Tom
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Post » Mon Feb 13, 2017 1:22 am

@Tom & @Ashley

Seems to be a problem with updating arcade games.

I updated and it went through and I cleared cache and even shut down browser and computer but still showing old version?
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Post » Tue Feb 14, 2017 12:25 pm

I have spoken to Tom about the problem:

Tom wrote:
Having problems with arcade right now because we're using a huge amount of bandwidth (around 300GB a day). This was way more than we ever anticipated. As a result we've implemented Cloudflare CDN. This has created a few caching bugs here and there which I am fixing as they come up.
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Post » Tue Feb 14, 2017 2:30 pm

UPDATE: Tom says he has fixed game updates in the arcade so give it a try.

Tom wrote:
Arcade game updates should now be fixed, so should store uploads.
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Post » Tue Feb 14, 2017 3:57 pm

Yes, can anyone confirm it's OK for them now?
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Post » Tue Feb 14, 2017 4:05 pm

Tom wrote:Yes, can anyone confirm it's OK for them now?


Does not appear to be working Tom.

Got this error message after upload:

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Game screen shows same server error and game update and old version not coming up:

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Post » Tue Feb 14, 2017 4:41 pm

Can you leave that game up? And give me the URL? Also, please email me on [email protected] scirra so we don't derail this thread ;)
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