Purchased a License, Program still asks to Upgrade

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Post » Wed Oct 01, 2014 12:29 pm

"It comes with a lot more features and possibilities. Make better games!

(and no more annoying messages)"



Well, I bought the license almost immediately after downloading the program to show support to the creators, and it didn't do anything. It downloaded a .txt file to my computer and the program still heckles me about updating. I am able to use the project files, so in some ways it is behaving like I have a license, but I really want it to stop unjustly asking me to upgrade when I already did. Maybe it's too early in the morning but I couldn't find a support ticket system or a contact page so I am asking for help in the forum, if that's alright.

Is this a known problem with a fix?

Thanks.
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Post » Wed Oct 01, 2014 1:28 pm

@Haikan

As it states on the purchasing part of the site, send all licensing issues to [email protected] and @Tom will take a look as soon as possible. They are usually quite prompt about such things, and will hopefully sort you out quickly.
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Post » Wed Oct 01, 2014 1:40 pm

Did you put the license txt file in the same subdirectory as C2?
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Post » Wed Oct 01, 2014 4:09 pm

As others have mentioned, place the license txt file in your install directory (typically c:/programs/construct2) then relaunch.

If this doesn't work, email [email protected] and we'll help you get it working!
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Post » Wed Oct 01, 2014 6:06 pm

Thank you so much; that fixed it!
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Post » Wed Oct 01, 2014 9:12 pm

In case other people are making a search and finding this topic there is also the tutorial "How C2 licenses work, paragraph "Using your license" explaining more on the process.
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