Scam alert - emails asking for licenses

Discussion and feedback on Construct 2

Post » Mon May 20, 2013 12:41 am

Hi everyone,

Please be aware we've been notified about a scam involving Construct 2 licenses. If you receive an email asking for your Construct 2 license, do not answer it.

We never send unsolicited emails asking for licenses. Sometimes to help diagnose problems we may ask for your license, but only after you have first contacted us at an @scirra.com email address. Even when we find pirated licenses, we do not ask for the old license. So if you receive an email out of the blue asking to send your license, it's a scam.

If you ever send your license to someone who isn't you, you risk your license being revoked. If you have already sent someone your license, please let us know. All we want to do is stop your license being used by other people, so we will just revoke your old license, issue you a new one, and ask you to be a little more careful in future. Your use of Construct 2 won't be affected. You should definitely contact us though, since if we find your license is being used by other people we will revoke it.

Below is an example scam email. Note the email does not come from the official scirra.com domain. Some sophisticated scammers may even be able to make it look like the email came from scirra.com; even then you should still not answer the email, since we never send unsolicited emails asking for licenses.


Example of a SCAM email:
------------------------------
From: <support@scirra.dx.am>
Date: 2013/5/19
Subject: Construct 2 license update
To: <your email>


Hello, <username>. Your license will be revoked at <date>
(new versions of Construct 2 wouldn't work any more).

You should obtain a new license file by sending us
your old license (to verify that its legal).

Reply at this e-mail with attached c2license.txt file
and You will get a new one after it would be verified.
------------------------------

DO NOT REPLY WITH YOUR LICENSE TO THIS KIND OF EMAIL! If you have already done so please let us know so we can revoke the stolen license and issue you a new one.Ashley2013-05-20 00:44:56
Scirra Founder
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Post » Mon May 20, 2013 12:58 am

Damn piracy :(

"@scirra.dx.am"
That's the first thing I check when receive an important email... And so should everyone...
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Post » Mon May 20, 2013 1:04 am

Hmm, very interesting! Hope this doesn't affect too many people
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Post » Mon May 20, 2013 1:08 am

Scumbags...maybe time to reconsider that DRM free gig...
As long as I can move left, right and fire, I'm Happy...
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Post » Mon May 20, 2013 1:08 am

The price is already a good price. All they have to do is buy one. Thanks for the heads up.
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Post » Mon May 20, 2013 1:32 am

:)) children trick, i've never answer the mail like it.
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Post » Mon May 20, 2013 2:27 am

@Ashley, you know your product is gaining recognition when it attracts scammers and pirates.Mipey2013-05-20 02:27:33
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Post » Mon May 20, 2013 2:37 am

I'm glad I never got that email
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Post » Mon May 20, 2013 3:26 am

Construct 2 is so good that it even steal.
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Post » Mon May 20, 2013 5:04 am

spammer/cracker/hacker comes along when the software is great. Thanks Scirra for the great tool. Hope you can integrate SCORM compliant package for deployment.
morex2013-05-20 05:05:40
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