[solved] Scirra Arcade update error: file not found

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Post » Tue Oct 06, 2015 8:15 pm

Hi!

I'm getting the error "Could not find file 'C:\inetpub\non_public\v4arcade\temp\93012\game.zip'" after the upload of the file when trying to update the game. I've used the arcade exporter to create the .zip file.

It happens both uploading the file and getting it from an url.

I've tried to upload the first version but the same happened so I can't figure out what's going on.

Greetings!

****** SOLVED ******

The problem was that I had an .swf file into the project and it is not allowed to upload it to Scirra Arcade.

I received a warning message about the swf when i tried to create a new game, but that warning doesn't show up on updates.

Once removed the swf the upload worked fine.

It was a lucky shoot.

Thank you Kyatric for your support.
Last edited by NitidOnline on Fri Oct 09, 2015 2:43 pm, edited 3 times in total.
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Post » Wed Oct 07, 2015 4:39 pm

Are you sure you've exported the game using an appropriate version of C2 (at least release r212.2) ?

If yes, consider sending your zip file by mail to the support as well as the URL for the game so it can be checked out.
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Post » Wed Oct 07, 2015 9:05 pm

Yes, it's r212.2

I've tried from two diferent connections too, so is not a net speed problem.

I'll follow your advice of talk to support. Could you tell me what the mail is ? I can't find it.

Thanks a lot.
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Post » Thu Oct 08, 2015 9:37 am

support [at] scirra (dot) com
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Post » Thu Oct 08, 2015 10:00 am

Really? OMG :-D

Thank you!!
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Post » Fri Oct 09, 2015 2:43 pm

SOLVED. See fist post if you have the same problem.
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