Sound and screen bugs.

Bugs will be moved here once resolved.

Post » Fri Oct 18, 2013 6:37 pm

Sound doesnt work half of the time in any 6 of the games Ive made. Here are 2 spreadsheets I got from clients.

https://www.dropbox.com/s/zejl5q83ulsctej/Screenshot%202013-10-18%2019.29.06.png
https://www.dropbox.com/s/x7l89fk2ybuhecc/Screenshot%202013-10-18%2019.29.16.png

As you can see in both cases for 2 different games clients agree on one thing. Sound just doesnt work on half of devices. You want capx? Let me know. All im doing is preloading music and then trying to run it when its loaded.
Another client says game runs 2 music files at the same time.


Iphone5 cuts off anchored items and probably part of the screen although I cant confirm that myself as I dont own this device yet.

Can someone please look at sound issues? I know you care about desktop a lot, but mobile is where moneys at.

PKrawczynski2013-10-18 18:38:45
B
22
S
7
Posts: 94
Reputation: 1,783

Post » Fri Oct 18, 2013 8:01 pm

Closing, please follow the bug report guidelines. Note you need your server MIME types configured correctly or in some cases sound will not work. There is more information on this in the manual or at https://www.scirra.com/tutorials/655/tips-on-publishing-html5-games-to-the-web
Scirra Founder
B
397
S
236
G
88
Posts: 24,408
Reputation: 194,486

Post » Sat Oct 19, 2013 10:25 am

[QUOTE=Ashley] Closing, please follow the bug report guidelines. Note you need your server MIME types configured correctly or in some cases sound will not work. There is more information on this in the manual or at https://www.scirra.com/tutorials/655/tips-on-publishing-html5-games-to-the-web[/QUOTE]

Ok I will send this to clients will see how it goes. As far as I know our server is configured properly and there still isnt any sound on ipad1.
B
22
S
7
Posts: 94
Reputation: 1,783

Post » Sat Oct 19, 2013 10:35 am

@PKrawczynski

You shouldn't need to post your full .capx. If there is an error, then you should be able to re-create in a much simpler .capx that can be posted here.

Alternatively, try one of the sound examples that come with C2 and test on your server and devices.
If your vision so exceeds your ability, then look to something closer.
Moderator
B
134
S
30
G
86
Posts: 5,413
Reputation: 59,510

Post » Sat Oct 19, 2013 11:06 am

Problem is I dont have access to server of my clients and its highly doubtfull they would grant me such. For now I will just send them this note.

On the other hand sound doesnt work consistently on our server it even manages sometimes to crash games when internet connection is weak. Playbook is affected and throws errors like crazy. Ipad1 doesnt play sound. Desktop plays without problem. Z10 plays sound and variety of other devices too.

I will just leave it at that as there is far more important issue with IPhone 5 and scaling here:
http://www.scirra.com/forum/topic78333_post464073.html#464073PKrawczynski2013-10-19 11:07:19
B
22
S
7
Posts: 94
Reputation: 1,783


Return to Closed bugs

Who is online

Users browsing this forum: Laura_D and 2 guests