But white claws actually has a very firm grip on the English language. He is also very aware that his attitude is offending people. Despite being warned he still persists. That's quite sweet that you are so forgiving, however new forum members may not be as forgiving as you. They may be offended, and they may never come back. This is no time in this software's phase of development to be chasing off customers. I'd suggest that if he wants to stay he can simply answer peoples questions yet leave his sarcastic commentary and his exclamation points to his self.