Unfair store reviews...

If you have found a bug, or have a suggestion/comment then leave it here

Post » Sun Aug 21, 2016 1:02 pm

Deleting reviews.
Thats kind of scary.
The only time you want moderation is when someone tries to manipulate the ratings.
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Post » Sun Aug 21, 2016 1:15 pm

Beaverlicious wrote:I even send the Portrait-Dude Codes to download other assets from me and still got a bad star-rating and review.... this simply SUCKS!

Sometimes you got ignorant "haters" like that, it's frustrating for sure but there is nothing you can do about it either.
In your case it would be the best to get in touch with them and help them out, a normal customer would surely appreciate that.
(I assume you did try to solve the issue and did not just gift them something and requested to up the rating for it.)


Beaverlicious wrote:It´s just super annoying, that there is nobody you can talk to when there are unfair reviews.

Are you sure about that?
Did you contact the support, that's normally the best way to deal with all sorts of Scirra Store issues.
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