Cannot upload to Scirra Store due to File Limit

If you have found a bug, or have a suggestion/comment then leave it here

Post » Thu May 10, 2018 7:27 pm

Hey, I'm trying to upload a pack to the Scirra store and getting the error "413 Request Entity Too Large
cloudflare".

Tried uploading directly from a computer or from a link. Same problem.

File size is 310 MB.

Any suggestions? Is this a common bug?
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Post » Thu May 10, 2018 7:45 pm

estudiocafofo wrote:Hey, I'm trying to upload a pack to the Scirra store and getting the error "413 Request Entity Too Large
cloudflare".

Tried uploading directly from a computer or from a link. Same problem.

File size is 310 MB.

Any suggestions? Is this a common bug?


Probably best emailing [email protected]
If your vision so exceeds your ability, then look to something closer.
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Post » Thu May 10, 2018 8:06 pm

Thanks, I'll send an email.
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Post » Fri May 11, 2018 12:43 pm

in case someone is running through the same problem, this is the answer I received from the support staff:

Dear CAFOFO,

There is indeed a limit on the package's size you can upload.
Please try to split up this package in 200 MB max packages. You can provide them as "versions" of the same item your users will be able to download at once.

Let us know if you encounter further issues uploading your item to the store.

Kind regards,

Julien
Scirra Ltd
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