All sales are final. As with most software products, we will not offer refunds on any purchases.
We know that some people will want to try before they buy to make sure it fits their needs. We provide a free edition of Construct 2 for this purpose which can be downloaded here. If you have any uncertainties about an asset in the store before buying it, we recommend contacting the seller to ask.
Purchases we are legally obliged to refund that were made with Bitcoin will not be returned in Bitcoin. This is because Bitcoin is currently a highly volatile currency and refunds could end up in an unfair loss or gain to either the customer or Scirra. For this reason, if we are obliged to refund a purchase made in Bitcoin the refund will be made in either GBP/USD/EUR via Paypal or Cheque for the amount the goods were advertised on our site at the time of purchase. By purchasing in Bitcoin, you agree to this policy.
Scirra Ltd is a UK registered company that operates in the United Kingdom, this means we are bound by sales laws in the UK.